Microsoft Outlook: Introduction
Microsoft Outlook Training Series | Level 1
Course Details
Duration: 1 day
Microsoft® Outlook® Versions: 2010 | 2013 | 2016 | 2019 | 365
Delivery Methods: Instructor-led classroom (ILC) | Virtual classroom (VC) on request
Course Dates: Available as custom training. Contact us to arrange a date. | View schedule 
Course Fee: Varies depending on group size.
Course Overview
During this hands-on course, learn to use Microsoft Outlook to manage email, contacts, appointments/events, and tasks. Students will set preferences for email, events and tasks and use different strategies to send and manage emails, create events and create and assign tasks. Different views will be used as well as keyboard shortcuts. At the end of the course, students will generate a mail merge from specific Outlook contacts.
Prerequisite: Basic keyboarding and computer skills
Custom training: This course may be delivered at your site or ours as an instructor-led or virtual classroom solution. Contact us for more information including savings for custom group training
INCLUDED IN THIS COURSE
- Comprehensive course manual
- Keyboard shortcuts quick reference
- Sample and exercise files
- Refreshments (for classes conducted in Avantix Learning classrooms)
- Certificate of completion
- Follow-up email support
Course Topics
Microsoft Outlook Environment
- Working with the Ribbon and the Quick Access Toolbar
- Navigating quickly in Outlook
- Moving quickly between different views
Managing Email
- Setting preferences
- Setting up a signature for emails
- Creating and sending emails
- Creating folders to file emails
- Setting a vacation message
Managing Contacts
- Adding, editing and deleting contacts
- Organizing contacts into categories
Working with the Calendar
- Adding events/appointments to a calendar
- Creating a recurring event/appointment
- Specifying colours for different types of events
- Changing the calendar layout, view and other defaults
- Setting reminders for events
- Organizing a meeting
- Dealing with an invitation to a meeting
Creating and Managing Tasks
- Creating task lists to manage to do lists
- Setting reminders for tasks
- Attaching an item to a task
- Assigning a task
- Using the Journal
Writing Notes
- Creating notes in Outlook
- Assigning categories to notes
Mail Merge
- Generating a mail merge with Outlook contacts
- Filtering contacts within a merge
Our instructor-led courses are delivered in virtual classroom format or at our downtown Toronto location at 1 Yonge Street, Suite 1801 (Toronto Star Building), Toronto, Ontario, Canada (some live classroom courses may also be delivered at an alternate downtown Toronto location). Contact us at info@avantixlearning.ca if you'd like to arrange custom training on a date that's convenient for you.
Copyright 2021 Avantix® Learning
Custom training
Register now for a public scheduled course or contact us to discuss custom training options.
Related courses
Microsoft Outlook: Intermediate / Advanced
Microsoft Word: Intermediate / Advanced
Microsoft Excel: Intermediate / Advanced
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Avantix Learning | 1 Yonge Street, Suite 1801 (Toronto Star Building), Toronto, Ontario, Canada M5E 1W7 | info@avantixlearning.ca