Microsoft Outlook: Introduction

Microsoft Outlook Training Series | Level 1

Course Details

Duration: 1 day

Microsoft^® Outlook^® Versions: 2010 | 2013 | 2016 | 365

Delivery Methods: Instructor-led classroom (ILC) | Virtual classroom (VC) on request

Course Dates: Available as custom training. Contact us to arrange a date. | View schedule

Course Fee: Varies depending on group size.

Course Overview

During this hands-on course, learn to use Microsoft Outlook to manage email, contacts, appointments/events, and tasks. Students will set preferences for email, events and tasks and use different strategies to send and manage emails, create events and create and assign tasks. Different views will be used as well as keyboard shortcuts. At the end of the course, students will generate a mail merge from specific Outlook contacts.

Prerequisite: Basic keyboarding and computer skills

Custom training: This course may be delivered at your site or ours as an instructor-led or virtual classroom solution. Contact us for more information including savings for custom group training

INCLUDED IN THIS COURSE

Comprehensive course manual
Keyboard shortcuts quick reference
Sample and exercise files
Refreshments (for classes conducted in Avantix Learning classrooms)
Certificate of completion
Follow-up email support

Course Topics

Microsoft Outlook Environment

Working with the Ribbon and the Quick Access Toolbar
Navigating quickly in Outlook
Moving quickly between different views

Managing Email

Setting preferences
Setting up a signature for emails
Creating and sending emails
Creating folders to file emails
Setting a vacation message

Managing Contacts

Adding, editing and deleting contacts
Organizing contacts into categories

Working with the Calendar

Adding events/appointments to a calendar
Creating a recurring event/appointment
Specifying colours for different types of events
Changing the calendar layout, view and other defaults
Setting reminders for events
Organizing a meeting
Dealing with an invitation to a meeting

Creating and Managing Tasks

Creating task lists to manage to do lists
Setting reminders for tasks
Attaching an item to a task
Assigning a task
Using the Journal

Writing Notes

Creating notes in Outlook
Assigning categories to notes

Mail Merge

Generating a mail merge with Outlook contacts
Filtering contacts within a merge

Do you need more information? Contact us!

*Prices subject to change without notice.

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