Microsoft Outlook: Introduction
Microsoft Outlook Training Series | Level 1
Course Details
Duration: 1 day (9 am – 4 pm)
Microsoft® Outlook® Versions: 2013 | 2016 | 2019 | 2021 | 365 (Windows)
Delivery Methods (Instructor-led): In-person (Live classroom) | Virtual classroom
Course Dates: Check back soon for new dates (Virtual classroom) | View schedule
Course Fee: $275 CAD per person + HST (Virtual classroom), $295 CAD per person + HST (Bring your own device for in-person courses) or $345 CAD per person + HST (Avantix Learning provides device for in-person courses)*
Timing: Public scheduled courses run from 9:00 am to 4:00 pm (Eastern Time).
Virtual classroom courses: Our instructor-led virtual classroom courses are delivered in a virtual classroom environment. Students will be sent a virtual classroom invitation prior to the course.
In-person classroom courses: Our instructor-led, live classroom (in-person) courses are held in downtown Toronto at 18 King Street East, Suite 1400, Toronto, Ontario, Canada. Some courses are also held at an alternate downtown Toronto location.
Custom training: This course may be delivered at your site or ours as an instructor-led or virtual classroom solution. Contact us at info@avantixlearning.ca for more information including savings for custom group training.
Course Overview
During this hands-on course, learn to use Microsoft Outlook to manage email, contacts, appointments/events, and tasks. Students will set preferences for email, events and tasks and use different strategies to send and manage emails, create events and create and assign tasks. Different views will be used as well as keyboard shortcuts. At the end of the course, students will generate a mail merge from specific Outlook contacts.
Prerequisite: Students should have basic keyboarding and computer skills.
INCLUDED IN THIS COURSE
- Comprehensive course manual
- Keyboard shortcuts quick reference
- Sample and exercise files
- Refreshments (for classes conducted in Avantix Learning classrooms)
- Certificate of completion
- Follow-up email support
Course Topics
Microsoft Outlook Environment
- Working with the Ribbon and the Quick Access Toolbar
- Navigating quickly in Outlook
- Moving quickly between different views
Managing Email
- Setting preferences
- Setting default fonts and colors
- Setting up a signature for emails
- Creating and sending emails
- Selecting emails
- Deleting emails
- Creating folders to file emails
- Setting a vacation message
Managing Contacts
- Adding, editing and deleting contacts
- Organizing contacts into categories
Working with the Calendar
- Adding events/appointments to a calendar
- Creating a recurring event/appointment
- Specifying colours for different types of events
- Changing the calendar layout, view and other defaults
- Setting reminders for events
- Organizing a meeting
- Dealing with an invitation to a meeting
Creating and Managing Tasks
- Creating task lists to manage to do lists
- Setting reminders for tasks
- Attaching an item to a task
- Assigning a task
- Using the Journal
Writing Notes
- Creating notes in Outlook
- Assigning categories to notes
Automating Tasks
- Using QuickParts
- Automating repetitive steps using Quick Steps
Sending Bulk Emails
- Sending bulk emails to Outlook contacts
Our instructor-led courses are delivered in virtual classroom format or at our downtown Toronto location at 18 King Street East, Suite 1400, Toronto, Ontario, Canada (some in-person classroom courses may also be delivered at an alternate downtown Toronto location). Contact us at info@avantixlearning.ca if you'd like to arrange custom instructor-led virtual classroom or onsite training on a date that's convenient for you.
Copyright 2023 Avantix® Learning

Custom training
Register now for a public scheduled course or contact us to discuss custom training options.
Related courses
Microsoft Outlook: Intermediate / Advanced
Microsoft Word: Intermediate / Advanced
Microsoft Excel: Intermediate / Advanced
You may like
How to Generate Random Text in Word
If you are creating a Microsoft Word document, template or mockup and you want to create placeholder text, you can generate random text using the built-in RAND function or LOREM function (which generates Latin or Lorem ipsum text).
How to Center Text Vertically in a Word Table (and Fix Common Issues)
You can center or align text vertically in cells in a Word table using commands in the Table Design or Table Tools Design tab in the Ribbon. If the text doesn't seem to align correctly, there are several common issues that may be affecting the alignment including extra blank paragraphs, paragraph spacing and cell margins.
How to Insert a Watermark in Word (like DRAFT)
You can insert a watermark in the background of one or more pages in a Microsoft Word document. Common watermarks are text such as DRAFT or CONFIDENTIAL but you can also add a picture watermark.
How to Indent the Second Line of a Paragraph in Word (3 Ways)
You can indent the second line of a paragraph in Microsoft Word using the Ruler, the Paragraph dialog box or a keyboard shortcut. You can indent or outdent the second line of a paragraph.
You may also like
How to Insert or Type E with an Accent Mark in PowerPoint (È, É, Ê, Ë, è, é, ê, or ë)
You can insert or type e with an accent mark in PowerPoint using built-in tools or keyboard shortcuts (including Alt code shortcuts). The letter e can be inserted with an accent in both upper or lower case in text boxes or placeholders on slides, the slide master or layouts. The following are common accents in upper or lower case – È, É, Ê, Ë, è, é, ê, or ë.
How to Fade a Picture or Part of a Picture in PowerPoint (Using a Gradient)
You can fade a picture in PowerPoint by drawing a rectangle shape on top of the picture and then filling the rectangle with a gradient from opaque to transparent. This technique is often used to fade an image into the background of a slide. Since the rectangle is placed on top of the image and then text may be placed on top of the rectangle, you may need to reorder the objects.
How to Lock an Image, Shape or Other Object in PowerPoint
You can now lock an image, shape or other object in PowerPoint. Objects can be locked in Normal View or Slide Master View. Only PowerPoint 365 users can lock objects to prevent moving and resizing. This is helpful if you want to select and move other objects on the slide or prevent others from moving or resizing an object. You can lock items using the context menu or the Selection Pane.
Microsoft, the Microsoft logo, Microsoft Office and related Microsoft applications and logos are registered trademarks of Microsoft Corporation in Canada, US and other countries. All other trademarks are the property of the registered owners.
Avantix Learning |18 King Street East, Suite 1400, Toronto, Ontario, Canada M5C 1C4 | Contact us at info@avantixlearning.ca